Chatbots Content
With smartphones as the dominant medium of accessing the Internet, users are spending most of their time online, on messaging apps. Which is why companies are creating messaging-app friendly chatbots to reach their audience more effectively.
A chatbot script requires deep understanding of the subject matter. It also requires an understanding of the users who will be interacting with the bot. Chatbots can serve a specific micropurpose or simply aim to chat with users for the sake of engagement, either way there are things to be kept in mind while developing their respective scripts